Shipping & Delivery Policy
Direct-to-consumer delivery across the United States. Every package is tracked door-to-door.
Shipping Rates & Costs
Shipping Time & Fulfillment
1–3 Business Days
Includes order verification, quality check, and packaging.
7–15 Business Days
Standard tracked delivery across the United States via USPS, DHL eCommerce, or FedEx.
Supply Chain & Origin Disclosure
Staypaw LLC is headquartered in Boulder, Colorado. To ensure strict quality control and direct-to-consumer pricing, all orders are inspected, packed, and dispatched directly from our dedicated international fulfillment partner. We provide full end-to-end tracking for every order so you can monitor your package from dispatch to your doorstep.
Order Confirmation & Address Policy
After placing your order, you will receive a confirmation email with your ordered items and shipping details. Please double-check your address (country, street number, unit, etc.) and contact us right away at [email protected] if anything needs to be updated. If you do not receive confirmation within 24 hours, please check your spam folder before contacting us.
We do not ship a single order to multiple addresses. For deliveries to different destinations, please place separate orders.
Order Tracking
A shipping confirmation email with your tracking number will be sent within 1–3 business days of purchase. You can track your order anytime via our Order Tracking Page. If you have questions about tracking milestones, our support team is happy to assist at [email protected].