How Can We Help You?

Frequently asked questions

Just send us an email to support@staypaw.com and let us know you want to return your order. We will send you the returns address right away.

It depends on where you are.

1)ย Processing time:ย 1-3 business days (Order confirmation, customization, quality check, packing)

2) Delivery time:ย 7-15 working daysย 

No worries. We offer free shipping for all orders

You can contact us through our contact page! We will be happy to assist you.

Making Tails Wag

Over 5,000 five-star reviews from happy pup-stomers. Find out why pet parents love StayPaw

This dog crate is truly beautiful! I am beyond happy with the product. Iโ€™m obsessed with the crate and I had great customer service with them!! I even ordered a bed.

Marley Franks

How peaceful! My dog loves this bed. I put this bed in the front yard for him to sunbathe.

Charlie Allen

My friend recommended it. My dog โ€‹โ€‹likes it very much. The key is that it can't be bitten and the zipper is well hidden.

Sammy Leon

The fabric is strong, the materials are exquisite, and the price is affordable. My dog falls in love with her bed at first sight. I have bought several beds, and this one is the most satisfactory.

Taylor Marsh

My furry child likes to play in it right after I unpack it. Itโ€™s a really big nest. The quality of the bed is good and strong. The color combination is also my type. Really satisfied with my purchase.

Denny Jenkins